Privacy policy

Last updated: February 12, 2026

This Privacy Policy explains how The Cowboy Boots (“we”, “us”, or “our”) collects, uses and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

Information You Provide to Us

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order details

Automatically Collected Information

  • IP address

  • Device type and browser information

  • Pages viewed and browsing behaviour

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate about your order

  • Improve our website and services

  • Prevent fraud and ensure website security

  • Send marketing communications (only if you have opted in)

We only collect and use personal data where we have a lawful basis to do so.

3. Payment Information

We do not store full payment card details on our servers. Payments are processed securely through trusted third-party payment providers who comply with industry security standards.

4. Marketing Communications

If you subscribe to our mailing list, we may send you updates about new products, promotions and offers.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly

We will not send marketing emails without your consent.

5. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

  • Payment processors

  • Shipping and courier providers

  • Website hosting and analytics providers

  • Marketing service providers

We do not sell or rent your personal information to third parties.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

Cookies help us:

  • Remember your preferences

  • Improve website functionality

  • Understand how visitors use our site

  • Provide relevant advertising

You can manage or disable cookies in your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

When no longer required, personal data is securely deleted.

8. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

  • Object to certain processing activities

  • Withdraw consent for marketing at any time

To exercise your rights, please contact us using the details below.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, misuse or loss.

While no online system is completely secure, we use industry-standard security practices to safeguard your information.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. The latest version will always be available on this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: thecowboyboots.uk@gmail.com
Business Name: The Cowboy Boots
Website: https://thecowboyboots.co.uk