Terms of service
These Terms & Conditions govern your use of the website operated by The Cowboy Boots (“we”, “us”, “our”). By accessing or purchasing from our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website.
1. About Us
The Cowboy Boots is a UK-based online retailer specialising in cowboy boots for women, men and kids.
For any questions regarding these Terms, please contact us before placing an order.
2. Use of Our Website
By using this website, you confirm that:
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You are at least 18 years old or have parental consent
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The information you provide is accurate and complete
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You will not misuse the website or attempt unauthorised access
We reserve the right to suspend or restrict access if misuse is suspected.
3. Products & Descriptions
We aim to ensure that all product descriptions, images and pricing are accurate. However:
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Colours may vary slightly due to screen settings
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Product details may occasionally contain errors
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We reserve the right to correct inaccuracies at any time
Product availability is subject to change without notice.
4. Orders
When you place an order:
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You are making an offer to purchase
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Orders are subject to acceptance and availability
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We reserve the right to cancel any order at our discretion
If your order is cancelled, you will receive a full refund.
You will receive an order confirmation email once your order has been accepted.
5. Pricing & Payment
All prices are listed in GBP (£).
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at the time of purchase. Orders will not be dispatched until payment has been successfully processed.
We are not responsible for bank or payment provider fees.
6. Shipping
We dispatch orders within 1–2 business days.
Most UK orders are delivered within 3–5 business days. Delivery times may vary depending on location.
Free UK shipping is available on orders over £100. Standard shipping fees apply to orders under £100.
Full shipping details are available in our Shipping Policy.
7. Returns & Refunds
Returns are subject to our Return & Refund Policy.
Key points:
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7-day return window from delivery
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Items must be unused and in original condition
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Customers are responsible for return shipping
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A £15 restocking fee applies per returned item
We reserve the right to refuse returns that do not meet our policy requirements.
8. Exchanges
We do not offer direct exchanges. If you require a different size or style, please return your item and place a new order.
9. Intellectual Property
All content on this website, including:
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Images
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Logos
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Text
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Product descriptions
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Branding
is the property of The Cowboy Boots and may not be copied, reproduced or distributed without written permission.
10. Limitation of Liability
To the fullest extent permitted by law:
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We are not liable for indirect, incidental or consequential damages
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Our liability is limited to the value of the purchased product
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We are not responsible for delays caused by third-party couriers
Nothing in these Terms excludes liability where unlawful to do so under UK law.
11. Website Availability
We do not guarantee that our website will be uninterrupted or error-free. We reserve the right to modify or discontinue any part of the website without notice.
12. Privacy
Your use of our website is also governed by our Privacy Policy.
13. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on this page.
Continued use of the website constitutes acceptance of any changes.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: thecowboyboots.uk@gmail.com
Website: https://thecowboyboots.co.uk